Index

<Approver
field; rstquery
Approver
Field Definitions

application
defined
rtsquery User Interface

applications, RTS
The Request Tracking System (RTS): An Overview

apply command button
Procedure for Performing Tracker Operations
Control Bar

“APPROVE”
Modes Menu Selections

approving requests
rtsquery Tracking Process
Approving Requests

“ASSIGN”
Modes Menu Selections
Request Assignment

browsing requests
Browsing and Displaying Requests

Cancel button
Procedure for Performing Tracker Operations
Control Bar
Control Bar

“Clear”
Request Form Area
Field Menus
Edit Menu
Procedure for Performing Tracker Operations

Close date
field
Field Definitions

control bar
Control Bar
The rtsquery Main View
rtsquery Tracking Process
Control Bar

Date
field
Field Definitions

date entry
current expressions
Date Entry for Queries
implied interval
Date Entry for Queries
operators
Date Entry for Queries
plus interval
Date Entry for Queries
queries
Date Entry for Queries
range
Date Entry for Queries
transitions
Date Entry for Transitions

date entry
Date Entry

default data entries
Request Submission Procedure

default editor
Request Form Area

“DEFER”
No Action Commands
Modes Menu Selections

“Delete Selected”
Field Menus

“DELETE”
Modes Menu Selections

Description
field
Field Definitions

“Display”
Modes Menu Selections

Due date
field
Field Definitions

Dup of
field
Field Definitions

“DUPLICATE”
No Action Commands
Modes Menu Selections

Edit menu
Menu Bar
Edit Menu

“EDIT”
Modes Menu Selections

“Edit...”
Field Menus

$EDITOR
Field Menus
Request Form Area

editor, default
Request Form Area

editorCommand
Field Menus
Request Form Area

entering data
Request Submission Procedure

executing requests
Executing and Reopening Requests

“Exit”
File Menu

field menus
Field Menus

File menu
Menu Bar
File Menu

filter, report
Printing Reports

First button
List Control Buttons

Fixed releases
field
Field Definitions
Views Menu

form area
Request Form Area
The rtsquery Main View

“Format”
“list”
Field Menus
“text”
Field Menus

“FORWARD”
Modes Menu Selections

Found in
field
Field Definitions
Views Menu

Help menu
Menu Bar
Help Menu

“Hide”
File Menu

history field
Request Form Area

icons
Query Results Area

“Index...”
Help Menu

inspection command
Control Bar

inspection commands
Performing Operations

Last button
List Control Buttons

list control button
Control Bar

list control buttons
List Control Buttons

“list”
Field Menus

lists in fields
Field Menus

“Load...”
Query Menu

main view
defined
rtsquery User Interface
rtsquery
The rtsquery Main View
rtsquery Main View

menu bar
The rtsquery Main View
Menu Bar

menus
Tracker Menus

Modes menu
rtsquery Tracking Process
Modes Menu
Control Bar
rtsquery
Control Bar
rtsquery
RTS Applications

Next button
List Control Buttons

notification, of bug
Procedure for Performing Tracker Operations

Notify
field
Field Definitions

“NOTIFYME”
Modes Menu Selections

“On Context”
Help Menu

“On Version...”
Help Menu

“On Window...”
Help Menu

Owner
field
Field Definitions

Previous button
List Control Buttons

Print option
Printing Reports

“Print...”
File Menu

Priority
field
Field Definitions

process, tracking
rtsquery Tracking Process

Project
field
Field Definitions

queries
Browsing and Displaying Requests

Query menu
Menu Bar
Query Menu

query results
icons
Query Results Area

query results area
Query Results Area
The rtsquery Main View
Query Results Area

“Query”
Modes Menu Selections

Recommend
field
Field Definitions

“REDO”
Modes Menu Selections

redoing requests
rtsquery Tracking Process

“REJECT”
Modes Menu Selections
No Action Commands

Reopen date
field
Field Definitions

“REOPEN”
Modes Menu Selections

Report #
field
Field Definitions

report, printing
Printing Reports

request
approval
Approving Requests
rtsquery Tracking Process
assignment
Request Assignment
browsing
Browsing and Displaying Requests
defined
rtsquery User Interface
executing
Executing and Reopening Requests
redoing
rtsquery Tracking Process
screening
rtsquery Tracking Process
Screening Requests
submittal
rtsquery Tracking Process
Submitting a Request

request form area
Request Form Area
The rtsquery Main View
Request Form Area

request history
Request Form Area

request tracking process
rtsquery Tracking Process

requests, format
Query Results Area

Resolution
field
Field Definitions

“RESOLVE”
Modes Menu Selections
Executing and Reopening Requests

Resolved in
field
Field Definitions
Views Menu

“Reuse”
Procedure for Performing Tracker Operations
Request Form Area
Edit Menu
Field Menus

“Revert”
Field Menus
Edit Menu
Request Form Area
Procedure for Performing Tracker Operations

rstquery
Close date
Field Definitions
Date
Field Definitions
Description
Field Definitions
Due date
Field Definitions
Dup of
Field Definitions
Fixed releases
Field Definitions
Found in
Field Definitions
Notify
Field Definitions
Owner
Field Definitions
Priority
Field Definitions
Project
Field Definitions
Recommend
Field Definitions
Reopen date
Field Definitions
Report #
Field Definitions
Resolution
Field Definitions
Resolved in
Field Definitions
Status
Field Definitions
Submitter
Field Definitions
Summary
Field Definitions
System
Field Definitions
Type
Field Definitions

rstquery menus
rtsquery Main View

rtsapprove
Approving Requests
rtsquery User Interface
RTS Applications

rtsfiles
RTS Applications
rtsquery User Interface
Executing and Reopening Requests
Approving Requests
Fixed Releases
Views Menu
Found in
Views Menu
Resolved in
Views Menu

“rtsfiles”
Views Menu

rtsquery
RTS Applications
main view
rtsquery Main View
RTS Applications
The rtsquery Main View
tracking process
rtsquery Tracking Process

rtsrespond
rtsquery User Interface
RTS Applications
Executing and Reopening Requests

rtssubmit
RTS Applications
Differences Between rtsquery and rtssubmit
rtsquery User Interface

running RTS applications
RTS Applications

“Save as Default”
Query Menu

“Save...”
Query Menu

screening requests
Screening Requests
rtsquery Tracking Process

scrolling list field
Field Menus

sort order
Query Results Area

sort order, in GUI
Query Results Area

sorting requests
Query Results Area

states
rtsquery Tracking Process

Status
field
Field Definitions

“SUBMIT_BUG”
Modes Menu Selections

“SUBMIT_RFE”
Modes Menu Selections

Submitter
field
Field Definitions

submitting requests
rtsquery Tracking Process
Submitting a Request

Summary
field
Field Definitions

supplementary application
defined
rtsquery User Interface

System
field
Field Definitions

“text”
Field Menus

this day
Date Entry for Transitions

this hour
Date Entry for Transitions

this minute
Date Entry for Transitions

this month
Date Entry for Transitions

this second
Date Entry for Transitions

this year
Date Entry for Transitions

Tracker menus
Tracker Menus

Tracker, procedures for using
Procedure for Performing Tracker Operations

tracking process
rtsquery Tracking Process

transition
defined
rtsquery Tracking Process
states
rtsquery Tracking Process

transition command
Control Bar

transition commands
Performing Operations

Type
> field
Field Definitions

using Tracker
standard procedures
Procedure for Performing Tracker Operations

“Values”
Request Form Area
Field Menus
Procedure for Performing Tracker Operations

view
defined
rtsquery User Interface

Views menu
Views Menu
Menu Bar

$WINEDITOR
Request Form Area
Field Menus