This chapter provides you with troubleshooting information for the Silicon Graphics Octane2 Duo system. See Table 7-1 for information about specific symptoms and remedies.
Be sure you have installed any software that came with the shipment.
Use the table below to help solve problems with your Octane2 Duo system.
Table 7-1. Troubleshooting Tips
Symptom | Probable Cause | Solution |
|---|---|---|
System won't boot | The system module is not fully seated, or has a dirty or damaged compression connector. | See Chapter 2 in the Octane2 Workstation Owner's Guide for instructions on removing and re-seating the system module and checking the compression connectors. |
| One or more main memory DIMMs are not fully seated or are not paired correctly. | See Chapter 2 in the Octane2 Workstation Owner's Guide for instructions on removing and re-seating the memory DIMMs. Ensure that each DIMM is fully seated and that each populated bank has matched DIMMs. |
| One of the internal hard disk drives is not fully seated. | See Chapter 7 in the Octane2 Workstation Owner's Guide for instructions on removing and re-seating the internal hard disk drives. |
| The PCI module is not completely seated or has a dirty or damaged compression connector. | See Chapter 4 in the Octane2 Workstation Owner's Guide for instructions on removing and re-seating the PCI module and checking the compression connectors. |
| The power cord is not completely attached. | Check the connections on the power cord. |
If none of these suggestions solves your problem, refer to the documents listed in “Related Publications”, or contact your local SGI representative for further assistance.