Appendix D. Error Messages

The following are commonly seen error messages:

Could Not Start CXFS Client Error Messages

The following error message indicates that the cxfs_client service has failed the license checks:

Could not start the CXFS Client service on Local Computer.

Error 10038: An operation was attempted on something that is not a socket.

You must install the license as appropriate. See the CXFS Administration Guide for SGI InfiniteStorage.

CMS Error Messages

The following messages may be logged by CMS.

CMS excluded cells 0xXXX with incomplete connectivity

Generated when CMS delivers a membership that excluded some new cells that had not established connections with enough cells yet to be admitted. 0xXXX is a bitmask of excluded cells.

CMS calculation limited to last membership:configuration change incomplete on cells 0xXXX

Generated when the leader is attempting to make a configuration change current (that is, actually use the change on all nodes), but some cells in the cluster have not yet received the configuration change staged (uploaded and ready to be made current). 0xXXX is a bitmask of cells that do not yet have the change in their configuration. Changes make their way through the cluster asynchronously, so this situation is expected. It can take a few attempts by the CMS leader before all nodes have the change staged. As long as this situation resolves eventually, there is no problem.

CMS calculation limited to last membership:recovery incomplete

Generated when new members were disallowed due to recovery from the last cell failure that is still being processed.

Mount Messages

cxfs_client: op_failed ERROR : Mount failed for aixdisk0s0

A filesystem mount has failed on an AIX node and will be retried

cxfs_client:op_failed ERROR: Mount failed for concat0

A filesystem mount has failed on an Linux 32-bit, Mac OS X, Solaris, or Windows node and will be retried.

Network Connectivity Messages

unable to join multicast group on interface
unable to create multicast socket
unable to allocate interface list
unable query interfaces
failed to configure any interfaces
unable to create multicast socket
unable to bind socket

Check the network configuration of the node, ensuring that the private network is working and the Windows node can at least reach the metadata server by using the ping command from a command shell.

Device Busy Message

You may see the following error message repeatedly on a node when you stop services on another node until the shutdown completes:

Nov  4 15:35:12 ray : Nov 04 15:35:12 cxfs_client:
cis_cms_exclude_cell ERROR: exclude cellset ffffffffffffff00 failed: Device busy

After the other node completes shutdown, the error will cease to be sent. However, if the error message continues to appear even after shutdown is complete, another problem may be present. In this case, contact your SGI support person.

Windows Messages

The following are common Windows CXFS messages.

cis_driver_init() failed: could not open handle to driver
cis_driver_init() failed: could not close handle to CXFS driver

The CXFS driver may not have successfully started. Check the system event log for errors.

cis_generate_userid_map warning: could not open group file

The group file could not be found.

Even with passwd and group warnings above, filesystem mounts should proceed; however, all users will be given nobody credentials and will be unable to view or modify files on the CXFS filesystems. For more information about these files, see “Log Files on Solaris” in Chapter 8 and “Log Files and Cluster Status for Windows” in Chapter 9. Also see the log files on the server-capable administration node; for more information, see the CXFS Administration Guide for SGI InfiniteStorage.

cis_generate_userid_map warning: could not open passwd file

The passwd file could not be found.

could not get location of passwd/group files
could not retreving fencing configuration file name from registry
error retrieving passwd filename
error retrieving group filename
error retrieving fencing filename

The registry entries for the location of the passwd, group, or fencing.conf files may be missing, or the path provided on the command line to the CXFS Client service is badly formed. Reset these values by modifying the current installation as described in “Modifying the CXFS Software for Windows” in Chapter 9.

could not open passwd file
could not open group file
fencing configuration file not found

Check that the passwd, group and fencing.conf files are in the configured location and are accessible as described in “Checking Permissions on the Password and Group Files for Windows ” in Chapter 9.

no valid users configured in passwd file

No users in the passwd file could be matched to users on the Windows node. All users will be treated as user nobody for the purpose of all access control checks.

no valid groups configured in group file

No groups in the group file could be matched to groups on the Windows node. Attempts to display file permissions will most likely fail with the message Unknown Group Errors.

op_failed ERROR: Mount failed for concat0

A filesystem mount has failed and will be retried.

unable to create mount point
Configured drive letter may already be in use

Check that the configured drive letter is not already in use by a physical or mapped drive.

Unix user is something other than a user on the NT domain/workgroup
Unix group is something other than a group on the NT domain/workgroup

This warning indicates that a username or groupname is not a valid user or group on the Windows node, which may be confusing when examining file permissions.