CASEVision/Tracker User's Guide

Document Number: 007-1663-020

Front Matter

| List of Figures | List of Tables |


Table of Contents

Introduction

1. The Request Tracking System (RTS): An Overview
rtsquery User Interface
rtsquery Tracking Process

2. Using the Request Tracking System
Getting Started
Submitting a Request
Browsing and Displaying Requests
Screening Requests
Executing and Reopening Requests
Approving Requests
Printing Reports

3. RTS Application Reference
rtsquery Main View
Tracker Menus
Control Bar
Query Results Area
Request Form Area

Index